Returns & Exchanges

Return and Refund Policy for Bling by Anjali

Thank you for choosing Bling By Anjali for your shopping needs. This return and refund policy clarifies our approach, particularly regarding our tailored garments made to order. Please review this policy carefully.

No Returns, Exchanges, or Cancellations

As our garments are custom-made to your specifications, we do not offer returns, exchanges, or cancellations once an order has been placed. Each garment is crafted on demand to meet your unique needs.

Sizing Flexibility

To ensure the best fit, we include sufficient margins in every garment, allowing for alterations of up to two sizes larger. This flexibility is designed to accommodate any minor sizing adjustments you may need after receiving the product.

Damaged or Incorrect Items

In the rare event of receiving a damaged or incorrect item, please follow these steps:

  1. Damaged Product: If you receive a damaged product, please provide an unboxing video showing the damage to facilitate our assessment. Upon verification, we will determine an appropriate resolution.

  2. Missing Items: If any items are missing from your order, please share an unboxing video displaying the received contents. Contact us within 48 hours of delivery, and we will investigate.

Return Shipping

Since we do not accept returns for custom-tailored garments, the customer is responsible for any shipping costs associated with complaints due to errors on our part.

Rejection/Denial of Parcel Policy

If a customer refuses to accept a parcel once it has been dispatched, the following deductions will apply before any potential refunds or adjustments:

  • Shipping Charge: Double the original shipping cost (covering both forward and reverse shipping).
  • Packing Charge: 10% of the product value will be deducted as a packing fee.

Additional Terms

  • Original Condition: All items must be received in their original condition for any complaint-related review.
  • Timeframes: Complaints about damaged or incorrect items must be submitted within 48 hours of delivery, with evidence provided (such as an unboxing video).